Product Disclaimer

The products sold by Kratomall are not intended to treat, cure, or mitigate any disease, illness, ailment, or condition. Refer to FDA import alert 54-15 for more details. Kratomall makes no claims regarding the intended use or suitability for the use of its products. 

In California, certain chemicals in our products are known to cause cancer, birth defects, or other reproductive harm, including nickel, arsenic, and lead. For more information, visit p65warnings.ca.gov.

Product Use & Handling

Kratomall does not provide usage instructions or directions for product use on its website or packaging. We do not endorse our products for any specific purpose and sell them without directions. 

By purchasing, customers accept full responsibility for how they use or handle our products and are liable for conducting their own research and due diligence regarding the intended use of our products. Customers are responsible for understanding the risks associated with their chosen methods of use or handling.

Liability Waiver

By purchasing from Kratomall.com, customers agree to hold the website harmless from any issues arising from the use or handling of our products. This hold harmless clause becomes effective once the intended recipient receives the product at the provided shipping address. 

Kratomall is not responsible for third-party handling of its products after delivery.

Age Restriction

Users of Kratomall.com must be 21 years of age or older. Users under 21 are prohibited from accessing or browsing our content as per our terms of service policy. If you are under 21, please exit this website immediately. This age restriction applies regardless of adult supervision.

Legal Waiver

Customers are responsible for understanding the legalities surrounding the purchase and use of our products in their specific states and counties. While Kratomall endeavors to keep abreast of laws and legislation, we cannot guarantee that our information is always current. 

Customers are liable for ensuring their compliance with local laws and will not hold Kratomall responsible for any legal issues arising from their purchase or use of our products.

Customer Data

Personal data provided by customers will be used for operational and business purposes, such as order fulfillment, customer contact, and payment processing. For details on how we use and protect personal data, refer to our privacy policy.

User Access / Customer Accounts

Kratomall reserves the right to terminate access to our website at any time and for any reason without prior notice. This includes the right to block customer accounts, IP addresses, email addresses, phone numbers, shipping or billing addresses, specific payment methods, or to blacklist customers from all payment methods as deemed necessary.