Kratomall is the sole owner of the information collected on this site. We access information that you voluntarily provide us via email or other direct interactions. We do not sell or rent this information.

Your information is used to address your queries or fulfill your requests, such as order shipments. Your information will not be shared with any third parties outside of our organization, except as needed to fulfill your request.

To place an order, you need to provide contact and financial information on our order form. This includes your name, shipping address, credit card details, etc., used for billing and order fulfillment. Should any issue arise with your order, we will use this information to make contact.

We may send you emails about specials, new products or services, or privacy policy updates unless you opt out. Subscribing to our email list grants us the right to send you relevant information and offers.

Kratom has not been approved as a dietary supplement by the US FDA. We do not ship to locations in the US where Kratom is banned: Alabama, Arkansas, Indiana, Rhode Island, Tennessee, Vermont, Wisconsin, Denver, San Diego, Sarasota County, and Union County.

We use cookies to enhance your experience and track user interests. Cookies save time and personalize your site experience. They are not linked to personally identifiable information on our site.

We prioritize protecting your information. Sensitive information submitted via the website is encrypted and secure. You can verify this by looking for a lock icon in the address bar and “https” in the Web page address.

Offline, your information is accessed only by employees who need it for specific tasks (e.g., billing, customer service). Our servers and computers are maintained in a secure environment.

Images on Kratomall.com are not to be used without prior authorization. For image usage, please contact us for written consent.